Get in touch


Claims Team - 0333 323 4484

If you need to register a new claim, our claim team is here for you 24 hours a day, 7 days a week. If you need to discuss an existing claim, then they are here Monday to Friday 9am to 5pm (excluding Bank Holidays)
If you need to make a claim on one of our ancillary products:
Breakdown Cover
If your policy started before 3rd September 2018
AXA Assistance
01737 826187

If your policy started after 3rd September 2018
01904 809895

Key Cover 
SuperCover - 0203 794 9309

Customer Service Team 0333 999 2809

If you’d like a quote, ask any questions, talk through your quote or discuss your renewal please call, send an email or write in. Our team is here Monday to Friday 8am to 6pm, Saturday 9am to 1pm and Sundays and Bank Holidays they are closed
If you’d prefer to send an email, please contact or you can also write in to Customer Service Team,  Woop Car Insurance, Floor 2, Connect Centre, Kingston Crescent, Portsmouth, PO2 8QL

Hyde Park Corner 0161 368 6999

If you’d like to speak to our installation team about getting your woop buddy fitted, you’ll need to speak with Hyde Park Corner (HPC), they’re available Monday to Friday 9am to 5:30pm and Saturday 9am to 4pm

For policies accepted before 4th February 2019:

Premium Credit Limited 0344 736 9836

If you have any questions about your Direct Debits, please call Premium Credit Limited (PCL) they are open Monday to Friday 8am to 6pm (excluding Bank Holidays)

Or go to where there is an online help and email facility

For policies accepted on or after the 4th February 2019:

Close Brothers Premium Finance - 0333 321 8566

If you have any questions about your Direct Debits, please call Close Brothers Premium Finance, lines are open Monday to Friday 8:30am to 6pm 

Or go to where you can logon to your account and make changes/payments or access support.
Phone numbers beginning 03 and 01 are charged at local rates and are included in inclusive minute plans from landlines and mobiles. Calls to 0800 numbers are free from mobile and UK landlines.